Registration Payment Information & Refund Policy

Registration Payment Information

 Important Payment Deadline Dates to note

• August 23rd - payment deadline for U9 to U18 Conditioning Fees
• September 10th – ayment Deadline for U11 to U15 Tryout Fees; U18 Tryouts deadline TBD     
• September 30th – Payment Deadline for 20% Downpayment (1st Installment)
• October 31st – Payment Deadline for 2nd installment payment
• November 30th – Payment deadline for 3rd and final installment, all fees must be paid in full by this date or $50 late fee will be applied to balance owing.

PLEASE NOTE:

 ·         If fees are not paid in full by November 30, 2024, a late payment fee of $50 may be applied to the member's account along with players may not be able to participate in any Whalers activities until the outstanding fees are received in full.

·         If a player has applied for financial assistance through one of the funding programs, payment cut off can be extended until approval is received upon providing us a copy of the confirmation email from the financial assistance program showing that you have applied for funding and waiting on approval.

·         Also we do not want to add any financial stress for families so if a family does require more time due to their financial situation, families can reach out to our treasurer and a payment plan can be worked out.   Although in order for a player to be allowed to continue to participate in team activities, regular payments must be made as outlined in the agreed upon payment schedule.

Dartmouth Whalers Payments T&C's and Refund Policy

 Payment Options

1.       Payment in full at time of registration

2.       Installment payments – 100% of Conditioning & Tryouts Plus Downpayment 20% of Registration fee at time of registration then balance of registration to be paid in three equal payments processed / due no later than the following dates: September 30th, October 31st and November 30th.   

Installment Payment Schedule

Once players are assigned to a competitive team, the rep fee for 2023-2024 season will be applied to their account and parents will be notified that they can now make payment by either sending an e-transfer or logging into HCR and adding credit card details.  Payment must be received no later than November 30th

Payment Types

1. If you choose to pay by Visa or Mastercard, you will be forwarded to our payment section and have the option to pay in full or use our option payment plan for REGISTRATION ONLY, Conditioning sessions and tryout fees will be charged in full at time of registration.
2. E-transfer payment(s) should be sent to payments@whalers.org. No password is required but please ensure you note your player(s)'s name they are registered under.  For example, "Registration John MacDonald".   Please ensure to send ONE E-TRANSFER for all players and for all fees. Please do not send separate e-transfers for each player or for each installment amount (I.e. one for registration and one for Tryouts and/ or conditioning), when they are sent separately on the same date, only one e-transfer shows in our email box.

DWMHA Refund Policy 

Any refund requests must be submitted in writing via email to the Registrar at registrar@whalers.org.  The refund request must clearly state the reason for the request and the extent of the refund will depend on the date that the written request is received (unless otherwise specified).  Refunds involving e-transfer payments will be issued after the payment has been cleared through DWMHA's financial institution (less any applicable administrative fee).

Refunds involving credit card payments will be processed back onto the credit card used for registration after DWMHA has received notification of the approved credit card payment from the credit card processing system (less any applicable administrative fee).

Refunds will only be provided for the following circumstances.

·Voluntary withdrawal request
If a player is requesting a voluntary refund (to play other sports / pursue other interests), they will be eligible for a prorated refund up until December 31st of the season, there will be no refunds after December 31st

·Non-Voluntary withdrawal request
If a player is requesting a non-voluntary refund (relocation, season ending injury, medically unfit to play) will received a pro-rated refund at any time during the season.

·Withdrawal due to Medical Reason
If an illness or injury (supported by a physician's note) prevents the player from participating for the remainder of the season in any program for which they have enrolled, a proportion of the fees will be refunded upon request. Following the deduction of any administrative or other applicable costs that may apply, the refund will be pro-rated according to the duration of the season remaining after either the date the written request is received or the date of the illness / injury as per the physician's note.

Important items to note:

·All approved refunds will be based on pro-rated number of weeks remaining in the season as a percentage of the total number of weeks at the time of refund request.

·NO REFUNDS will be processed for any period of time in the season if a player is ill, injured or suspended from playing.

·Refunds will not be processed until all team fees are paid in full and DWMHA jerseys and/ or equipment have been returned in good condition.

·Refunds after October 15th will not be refunded the $73 Hockey Canada Insurance fee.

·All refunds will be subject to a $10 admin fee.

·Registration refunds do not apply to conditioning camps, tryout fees, team fees or development sessions.

·Players in U7 and U9 divisions are eligible for a full prorated refund at any time during their first year of registration.

·There is no refund for retroactive requests or missed sessions for any reason.

·Any requests for exceptions to be made to the refund policy must be approved by the DWMHA Executive board of Directors.

Questions:  If you have any questions,please check out our Frequently Asked Questions page or email them direct them to the Registrar at registrar@whalers.org.